Can we meet in person? We offer flexibility to suit your schedule. While we are a remote-first business, we can offer limited in-person appointments at our offices in Eastbourne. For certain corporate matters, we can also offer in-company visits, depending on your location and service. Most of our clients work with us via video consultation and secure digital document sharing. 

How do your fees work? We believe in transparency. We charge fixed fees based on the complexity of your case. Once we have assessed your requirements during an initial consultation, we provide a clear quote. This ensures you know exactly what you are paying with no hidden costs. 

What is your success rate? Legal regulations precent publishing percentage success rates. During your initial assessment, we will provide an honest appraisal of your case’s strengths and any potential weaknesses. 

Do your fees include Home Office fees? Home Office fees are separate from our professional fees. You will be provided details of the relevant government fees with your initial advice. However, these fees are subject to change by the UK government. We will update you during preparation of your case, should there be any applicable changes to government fees.

Can you help with a refused application? We are regulated at Level 3 by the Immigration Advice Authority and fully experienced across appeal and administrative review matters. Depending on the circumstances and timeframe of your refusal, we will advise regarding the relevant process to challenge the decision or make a new application.